We want our customers to love the way they look and feel…
Online Store Return Policy
All returns must be pre-approved by Aiken Dry Goods. Before shipping back your return, send us an email at firstname.lastname@example.org and let us know which item you are returning. We will issue a return authorization number to be included in your return package. For clothing and all other items, shipping costs are non-refundable and return shipping fees are the responsibility of the customer. All return packages must be insured.
If you wish to return your purchase, we will gladly issue a store credit or exchange within 14 days of delivery for items that are returned in new, unused condition in their original package, with a copy of your receipt. We reserve the right to refuse returns that do not match these conditions.
Clothing and Boot Returns
We understand the need to try on clothing and boots. To allow for this, Aiken Dry Goods will issue store credit or exchange on clothing items and boots that are received back to us within 14 days of delivery in new, unworn condition. Please follow our online return procedure for clothing returns. We do not offer refunds on clothing or boots at this time.
Last Call Items
All of our Last Call items are final sale.
Due to their delicate nature, all of our collectors items are final sale.